This Privacy Policy provides information about the processing of personal data that we, Eter Space, s.r.o., with registered office at Korunní 2569/108, Vinohrady, 101 00 Praha 10, ID No.: 22387994, file No. C 414402, registered with the Municipal Court in Prague ("we" or "our company") process about you as a data subject ("you"). We operate an iNaira app (“App”) located on the website https://inaira.eu/ ("Website"). We process your data if you (i) purchase our services or products from (ii) register or log into the App, or (iii) use the Website. The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).
1.1. We process various categories of personal data about our App users and visitors to the Website for different purposes. Specifically, these categories are:
• Identification data (e.g. name, surname, e-mail address, telephone, delivery, and billing address);
• device information (e.g. IP address, browser, language preferences);
• login information (e.g. e-mail address);
• information about the purchase contract (e.g. information about the contract including the date of conclusion, duration, date and reason for termination, type of goods, and remuneration); and
• communication (all information that is the content of mutual communication).
• user account data (e.g. data filled in by the users, the date of last login);
• user behavior data (e.g. website behavior history, data about how users accessed the Website);
• Invoicing/bank details (e.g. payment information, billing contact details, history of invoicing);
1.2. What personal data we process about you, for what purpose, and for how long depends on how and why you have provided us with your personal data or how we obtained it from you. You can also find information about the processing of your personal data depending on the context in which the personal data is processed.
| Purpose | Scope of processed information | Legal title | Processing time |
|---|---|---|---|
| Sending newsletters, and exclusive offers on our products or services. | • identification data | Section 7(3) of Act No. 480/2004 Coll., on certain information society services, allows us to do so, unless you have prohibited us from doing so at the time of purchase. | Until you tell us that you no longer wish to receive commercial offers or within 2 years of the conclusion of the last purchase contract. |
| Order processing, including payment, service delivery, and related communication | • purchase contract • identification data | Necessity for the performance of the contract | Up to 3 years after the performance of the contract (provision of services and payment of the price); basic information on the legal relationship and its existence (parties, subject of the obligation, etc.) up to 10 years after the performance of the contract. |
| Fulfilling legal obligations in the areas of consumer protection, accounting, and tax law | • purchase contract • identification data | Fulfilling legal obligations | For the statutory period |
| Fulfilling legal obligations relating to the provision and handling of complaints about goods | • purchase contract • identification data | Fulfilling legal obligations | For the duration of the contract and for a period of 3 years from the execution of the contract; basic information on the legal relationship and its existence (parties, subject of the obligation, etc.) for up to 10 years from the execution of the contract |
| Managing the operation of our Website and a legitimate interest in analyzing the behavior of users when using the App or our Website | • device information • user behavior data • communication details | Legitimate interest in improving the quality of our App and Website and our marketing, your consent to the use of secondary cookies | For as long as necessary, not longer than 3 months |
| Mutual communication and answering your questions | • identification and data • communication | Legitimate interest in answering the question | For a period of 3 years after the question is answered or for a period of 3 years after the last communication between our company and you in relation to the relevant question |
2.1. It is not possible to determine in advance which specific persons will process your personal data. Therefore, we list here the categories of possible recipients with an explanation of the purposes for which they may be granted access to personal data.
| Recipient | Reason for disclosure |
|---|---|
| Other users of the App | Necessary for performance of our contractual duties to our customers and for the functionality of the App. |
| Your photo, identification and contact data, along with details regarding your offers and bio that you uploaded into the App, will be visible to other users. | |
| The person operating our Website, and other software (computer systems) | To operate the Website and other software, we need a software provider who is in the position of a data processor. |
| Web statistics providers and social network operators | In order to analyze your behavior for the purposes of improving the Website, we need to use the services of web statistics providers and social network operators that provide cookie services. |
| Persons providing payment services (payment gateway operators, banks, etc.) | In order to ensure the proper execution of payment transactions (payment gateway functions, payment deductions, payment blocking, etc.), we must transfer your personal data to the person providing the payment system. |
| Third party service providers | We may use third parties to perform activities for us, deliver packages, send mail and email, and provide customer services. These third-party service providers have access to the personal information necessary to perform their specified activities but may not use it for other purposes. |
| Shopify International Limited | The operator of the internet platform through which we sell our goods. |
| Google Analytics a Facebook Pixel | For measurement, better targeting of advertising and marketing purposes. |
3.1. We do not transfer your personal data outside the EU.
4.1. Below is a full list of what you can do in relation to the information processed. If you wish to exercise any of your rights, please contact us by email at info@inaira.eu.
4.2. Right to withdraw consent. If we process your personal data with your consent, it is your right to withdraw your consent to the processing of your personal data. This also applies to consent to receive the newsletter. You can always withdraw your consent by following the instructions in each consent form.
4.3. Right of access. You have the right to access the personal data we process about you, as well as information about what personal data we process about you, for how long, for what purposes we process it, who has access to it and whether we use it for automated decision-making (or how such automated decision-making works).
4.4. Right to correction. If you discover that we are processing incomplete or incorrect personal data about you, you have the right to have your personal data corrected or, if the purpose of processing the personal data so requires, completed.
4.5. Right to erasure. You have the right to erasure the personal data that our company stores and processes about you.
4.6. Right to restriction of processing. In cases where you believe that your personal data processed by our company is inaccurate, you have the right to request that we restrict the processing of your personal data for the time necessary to verify the accuracy of your personal data and correct it, if necessary.
4.7. Right to data portability. In the case of automated processing or based on your consent or performance of the contract, you have the right to receive the data in a structured, commonly used and machine-readable format and to have them transmitted by us to another personal data controller.
4.8. Right to object to the processing of your personal data. You can object to the processing of your personal data by contacting us at our email address info@inaira.eu.
4.9. Right to complain. You can lodge a complaint about how we process your personal data with a supervisory authority, specifically with the Office for Personal Data Protection of the Czech Republic, located at Podplukovníka Sochora 27, 170 00 Prague 7, Czech Republic, tel.: +420 234 665 111, e-mail: posta@uoou.cz.
5.1. If you are a purchasing customer and you did not opt-out, we will use your email address to send you, our newsletter.
5.2. You can unsubscribe at any time via email or contact us at info@inaira.eu.
6.1. Our company does not make decisions based on automated processing or profiling.
6.2. Our company has not appointed a data protection officer. We are not obliged to appoint a data protection officer in our company.
6.3. If you have any questions about the processing of your personal data, please contact us at info@inaira.eu.
7.1. Our Website uses cookies. Information on how, for what purposes, and to what extent we use cookies can be found in the Cookie Policy.
8.1. We may update this policy from time to time. The current version will always be available on the Website.
This Privacy Policy is effective as of 1. 2. 2025.
